This page describes how we collect, use, and protect the personal data of visitors to our website. We are committed to respecting the confidentiality and security of the information you entrust to us, in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian legislation.
We collect data that you voluntarily provide through contact forms: your name, email address, phone number, and the content of your message. This information is necessary to respond to your requests and to communicate regarding our services. Additionally, we automatically collect technical data such as IP address, browser type, operating system, and pages visited, through cookies and web analytics tools (Google Analytics). This data helps us improve the functionality of the site and understand visitor preferences.
The site uses essential cookies for proper functioning and analytics cookies to measure traffic and user behavior. You can manage your cookie preferences from your browser settings. Refusing cookies may affect your browsing experience but does not prevent access to the site's content. We do not use behavioral advertising or cross-site tracking cookies.
We process personal data based on your explicit consent (for forms and non-essential cookies) and on our legitimate interest in responding to requests and improving services. The data is used exclusively for direct communication, internal analysis, and site improvement. We do not sell, rent, or share data with third parties for commercial purposes, except for technical service providers (hosting, web analytics, email) who act as data processors and are contractually obligated to maintain the same confidentiality standards.
Data is stored on secure servers within the European Union, with access restricted to authorized personnel only. We retain data collected through forms for a maximum period of 12 months from the last communication, after which it is deleted or anonymized. Technical data (analytics) is retained for a maximum period of 26 months. We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or disclosure of data.
As a user, you have the right to access, rectify, delete, or restrict the processing of your personal data, as well as the right to data portability. You may also withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal. To exercise these rights, you can contact us at the email address or postal address mentioned below. We will respond to your request within a maximum of 30 days.
For any privacy-related questions or to request access to your data, you can write to us at: Splaiul Florilor nr. 7B, bl. B, sc. C, et. 0, ap. 89, or by email at info@essentialtravelitaly.com. You can also call 0237338113. We do not have a designated data protection officer; all requests are handled directly by our team.
This policy was last updated on March 1, 2025. We reserve the right to modify it periodically, and changes will be published on this page. We do not make misleading statements, use false testimonials, or claim official affiliations with institutions or brands that are not our own. Any information presented on the site is provided in good faith and does not constitute a guarantee of results.